Terms & Conditions Content:

The following terms and conditions bind the clients if they avail themselves of the services offered by Developer Zon Ltd.:.

  • Definition

    Clients: Individuals or companies requesting the services of Developer Zon Ltd. Employees or affiliates.

  • General

    Developer Zon is open to providing services to clients who are 18 years of age or older. Confirmation from the client via email, telephone, or mail is essential to working through an agreement. The order placed with the company must hold a written or verbal contract identity between Developer Zon and the client.

  • Website Designing

    Developer Zon ensures that every website design contains scripts and programmes that are free of error. However, the company is not responsible if the website breaks down due to uncertain reasons after submission to the clients. The website, including all the programming codes, will remain the property of Developer Zon until the client clears all the outstanding payments. Any web application and script written by Developer Zon shall retain the copyright of Developer Zon. Their reproduction and reselling must be conducted after receiving permission from Developer Zon. Any copyright violations caused by the data submitted by the client don’t come under the responsibility of Developer Zon. We have the right to refuse any material that breaches the policies concerning copyright unless we receive authentic verification to use such content. Any addition to be carried out must be at the discretion of Developer Zon. No charges are attached to the addition of a brief; hence, Developer Zon doesn’t take responsibility for ensuring that the additions are error-free. Developer Zon has the right to charge any additional amount to make any required changes, and the quotation will be notified to the clients before commencing any work The clients are requested to manage the availability of any material required by Developer Zon to complete the site within the set deadline. Developer Zon will not bear any costs incurred to the client for the loss of earnings due to negligence in meeting the agreed deadlines Developer Zon will not be part of any dispute between the site owner and their clients. Developer Zon will not be liable for any loss incurred due to the work carried out on behalf of the client or any appointed agent. Developer Zon will not be liable for any loss incurred due to the unavailability of any software or material provided by its agents 50% advance payment is required for the commencement of any project Once the website has been designed, the other half of the payment must be cleared off to gain ownership or rights to the site. In circumstances where the client no longer needs a site, he must pay for the work done anyway. Nonpayment can allow us to take legal action against the party.

  • Database, Application & E-Commerce Development

    Developer Zon ensures that every product used is glitch-free and performs effectively. In cases of discrepancies, Developer Zon doesn’t accept any responsibility for the losses incurred using software created for clients. Any web application and script written by Developer Zon shall retain the copyright of Developer Zon. Their reproduction and reselling must be conducted after receiving permission from Developer Zon. Developer Zon expects the clients to provide the information, additional software, or support relevant to the server required if the sites are requested to develop on servers not recommended by Developer Zon. If the clients need to develop large applications, they must provide an adequate testing environment. We expect the clients to test and try the application or the programming site developed by Developer Zon before making it live for general use. As mentioned in the brief, we take responsibility for overcoming any glitches that might arise during the testing phase to meet the high standard of our functions.

  • Compatibility

    Developer Zon ensures the developed site functions correctly on the server it was initially installed on and all other web and mobile browsers.

  • Website Hosting

    Developer Zon has the right to handle material in a balanced way if its use leads to offensive, illegal, or controversial debates. We can terminate the free hosting service if the need arises.

  • Payments of Accounts

    Before the commencement of any work, we expect clients to pay the amount fixed as the initial deposit. All the outstanding payments shall be paid in full after the completion of the project. The payment must be made within 30 days of the invoice date. Once the deposit has been made and the project is completed, you must make full payment as per the commitment. The clients are contacted via email or telephone for reminders about their outstanding amount. If the accounts are not cleared within the set deadlines, Developer Zon can deny access to the related website and remove the web pages. Nonpayment can result in strict actions by the legal departments against the client.

  • Monthly Recurring Service Payment Terms

    • You automatically agree to our terms and conditions if you sign up for up to one or more recurring monthly services.
    • Payment must be made in advance to employ the monthly recurring services.
    • The minimum initial package term is 3 months from the payment date.
    • During the initial 3 months, the packages are termed on a month-to-month basis. The client may upgrade or downgrade, considering the monthly support needs.
    • Developer Zon will contact the client via email or telephone if the client requires a change in the WordPress Care Package or SEO package. The client’s monthly invoices will be updated accordingly.
    • The payments are required to be consistent to continue with the services.
    • Payment options include Ezidebit, direct deposit, or credit card.
    • Emails and telephones are used to connect with the clients in case their payments are not received.
    • If the outstanding accounts are settled within 30 days, Developer Zon may allow the client to access the website.
    • If you want to discontinue the recurring monthly services, a written notice must be submitted 30 days before.
    • Nonpayment can result in Country Court Judgements (CJCs) being added to the client’s credit rating.

Cancellation of Services

  • If the client wants to discontinue the package and move to a new hosting provider, a written notice shall be submitted to Developer Zon 30 days prior.
  • Developer Zon will provide the client with a zip file containing a full site backup.
  • It is the responsibility of the client to make sure that all the files are transferred to the new provider. Developer Zon takes no responsibility for any discrepancies once the files have been submitted to the clients.
  • Developer Zon will only cancel the billing upon receiving confirmation from the clients that the website has been moved and updated.
  • Developer Zon checks if the site has been executed correctly before terminating the client’s account.
  • Developer Zon doesn’t keep a copy of the site.

Complaints Procedure

The following terms and conditions bind the clients if they avail themselves of the services offered by Developer Zon.

  • Informal Procedure

    Developer Zon provides clients with an online contact form for anyone experiencing problems with the web services offered by Developer Zon. Provide us with sufficient information and outline the grounds for the complaint. Developer Zon will endeavour to resolve the matter in the shortest amount of time.

  • Formal Complaint Procedure

    This method can be adopted if the client believes that the severity of the problem cannot be managed by using the informal complaint procedure or if a satisfactory outcome has not been achieved using the informal complaint procedure. A formal complaint must be made in writing to Developer Zon. A response can be expected within 7 days of the complaint. However, it can take up to 30 days for a considerate response to the complaint, along with forming subsequent remedies to bring down the issue.